Citadele Bank handles card payments, offers credit granting, investment, leasing and asset management services as well as a variety of exceptional and unique products. In the field of customer service quality, Citadele has been recognised as the bank offering best customer service in Lithuania for the second consecutive year (according to the 2016 survey by Dive Lietuva). Citadele Bank is part of Citadele Group held by US investors and the European Bank for Reconstruction and Development and operating in Latvia, Lithuania, Estonia and Switzerland. Citadele Bank operates branches in all the major cities of Lithuania: Vilnius, Kaunas, Klaipėda, Panevėžys, Šiauliai and Alytus. Citadele Bank and chain of coffee shops Caffeine invites the visitors to a Bank Café in the Akropolis shopping centre in Vilnius, where you can get your financial affairs in order in a cosy and homely environment while enjoying a cup of coffee.